Platform Settings - Royal Commerce

Platform Configuration

Configure global platform commission, baseline customer delivery fees, customer support contacts, and review payment integration health.

Payment Gateway

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Razorpay / Cashfree collections

Payout Gateway

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RazorpayX merchant batch settlements

SMS / OTP Gateway

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Fast2SMS / Twilio provider

Platform Commission Rate (%)

Deducted automatically from gross order volume during settlement batch generation.

Default Delivery Fee (₹)

₹

Standard baseline delivery fee applied to customer delivery quotes.

Free Delivery Threshold (₹)

₹

Customer orders above this subtotal qualify for free delivery.

Support Hotline Phone

Visible to customers and merchants for urgent assistance.

Support Desk Email

Official platform escalation address for inquiries and compliance.